Policies

Shipping 

We ship orders Monday through Friday. Please allow one to two business days to process your order; you will receive a confirmation email once your order is processed. Shipping rates are calculated automatically based on your location and the weight of the item purchased. Shipping options are as follows:

United States:

  • USPS First Class Package
  • USPS Priority Mail
  • USPS Priority Mail Express

International:

  • USPS First Class Package International
  • USPS Priority Mail International
  • USPS Priority Mail Express International

Please note that customers are responsible for any customs fees, duties, or taxes. Art.i.fact is not responsible for lost or stolen packages.

Save shipping costs! Pick up your purchase at our store in Santa Fe. Please contact us and we’ll set it up.

Return Policy

Returns are accepted only if the item has been misrepresented. We do not accept returns if the item doesn’t fit or if you change your mind.

To initiate a return, contact us within three days of receipt of the item. To be eligible for a refund, you must return your item in its original condition, in the original packaging, and with your receipt. You will be refunded in the same manner by which you paid (i.e., credit card or PayPal).